I have seen home health care go through many changes. Of late, the changes are coming more often and at a faster pace.
I was recently involved in a project at Angmar where we were gathering patient testimonials from all of our offices. Over the course of three evenings of reading these testimonials, one thing became very clear: our employees not only provide care – but they CARE for their patients. So often I read “Your nurses became an extension of our family” or “You really are Angels!”. No matter what changes occur, providing excellent patient care has always been and will continue to be the #1 goal of home health care.
I would love to hear from nurses, therapists and aides that work in the home care industry about how the changes in the system are affecting their work and the care they provide to their patients.
What do you think has been the most significant change in the recent past that has affected your job? Have the changes affected your ability to provide the same quality of care and level of service that you would want your own parents to receive?
By: Sylvia Woods
Vice President Business Development
